Reviews from Our Satisfied Customers

“We received awesome service! Nathaniel arrived as scheduled and was friendly, professional and thorough. Our issue was resolved and our system / zones explained. Very satisfied!”

- Cathie P

“Just moved to Banner Elk and needed assistance on two occasions. On time, friendly professional service, wears a mask and booties, very respectful, explains everything clearly. I will only use Boone Heating & AC and highly recommend to all. Oh, by the way fair pricing also.”

- Jerry B

“We have used Boone HVAC for over 4 years and could not be more pleased with the company and the service. Our service tech is a gentleman by the name of Luke Broiles. He is one of the best HVAC technicians in the business. I highly recommend this company for all your HVAC service needs.”

- Big Mac Daddy 

“This is a great business! The lady who takes the call is pleasant, to the point, and eager to help. The techs and service crew seemed knowledgeable and diligent. I highly recommend them!”

- Joey T

“Nathan was our technician. We are new to the house and he carefully explained condensation pump replacement and helped us set up WiFi thermostat. We will request him for future maintenance visits and definitely use Boone heating and air for our future hvac needs”

- Pamela H

“Josh G arrived on time and was very efficient with the furnace inspection. He clearly and understandably described what he was doing and what he found. Josh spent a few minutes describing his background and experience, giving us confidence in him and in Boone Heating and Air.”

- Larry Z

“Honestly, it’s a good place to work. Eddie is a good and fair guy to work for. Training and the pay are definitely pretty decent. Definitely beats Edmisten and the other brands in the high country. Boone’s finest.”

- Aidan H

“Luke came out and was extremely knowledgeable in the units he was servicing. We have splits as well as air handlers and a dehumidifier. Luke explained in great detail what was going on with our unit, took pictures and followed up with a phone call once he was complete. He was clear on pricing and did not gouge. Highly recommend Luke and Boone Heating and Air.”

- Summer D

“Josh G came and diagnosed our problem. He was extremely professional and timely. I would 100% recommend Boone Heating & Air based on our experience with Josh.”

- Linda S

“I was in need of a new system. Boone Heating and Air came highly recommended to us. I live out of town but that wasn’t a problem for them. They arrived as scheduled at 8am on a Saturday morning. By 12 noon I had a new HVAC system in and running . The technician that came was very polite and knowledgeable. After the system was in he told us different tips that would help keep my light bill down, explained the new thermostat to us and different things I could do with it like putting a app on my phone so we could adjust it from anywhere. Also, he let me know about a special UV light that can be installed in the duct which kills viruses, bacteria and even leaves a fresh smell in your home. I found Boone Heating and Air and their employees to be professional, knowledgeable, punctual and honest. I would highly recommend Boone Heating and Air for your HVAC needs. Thank you Boone Heating and Air! You have truly been a blessing to our family!”

- Kimberly N.